What if having a lot of stars, the best and the brightest, the highest performers, on your team, is NOT the key to success? What if, instead, it is a recipe for disaster?
I’ve been following Margaret Heffernan for a long time, and I think this talk is critical for leaders to understand when trying to get better performance out of teams…
It runs about 15 minutes, and I’ve shared a few of my own thoughts below…
Some of my own thoughts….
- I’ve worked with clients who are so obsessed with their own title, their perceived brand, and their status compared to others in their company that they cannot let go of the idea of being a star, or seeing their peers as a threat to the next level up. This mindset works to their individual disadvantage while also lowering overall productivity in organizations. But leadership sets the tone by what they recognize and appreciate.
- What Margaret labels as “social capital” gives human connectedness, trust, and psychological safety a tangible name – something to measure in a business environment when it is difficult to measure soft skills and their impact. Yet I think we also need to be clear about the difference between interactions just based on having fun and some of the more serious conversations that happen related to sharing ideas about work, problems, and ideas.
I’d love to hear your thoughts as well!